HealthTech Patient Portal
Remediating a complex patient portal to meet federal accessibility standards. This project involved deep code audits and the implementation of a consistent focus management strategy.
Remediation Strategy
We identified over 150 critical barriers, including missing alt text, keyboard traps, and poor color contrast. Our team implemented a phased remediation approach that prioritized the most critical user journeys.
Results
The portal achieved full compliance within 6 months, resulting in a 30% reduction in support calls related to site navigation issues.